Showing posts with label Flash Video on iPad. Show all posts
Showing posts with label Flash Video on iPad. Show all posts

Thursday, 24 June 2010

A hotel chain checks out the iPad

iPhone Central
Intercontinental Hotels Group is testing whether having iPads helps concierges deliver better service to guests. CIO.com breaks down what's gone into the effort.

The project: Equip concierges at InterContinental Hotels and Resorts with Apple iPads to provide guests with enhanced maps and directions, video recommendations, and instant booking confirmations for local restaurants, performances and attractions.
The business case: InterContinental Hotels Group (IHG) has experimented with several technologies for concierges, from interactive wall boards, which guests use to find local attractions or check on their flights, to mobile phone apps. “We’ve been working to establish the InterContinental brand as the in-the-know brand,” says Bryson Koehler, IHG’s senior vice president of global revenue and guest technology. “Our concierges are front and center. We make a lot of investments in the people themselves and the technology to support them.”
So when Steve Jobs unveiled the iPad in January, Koehler saw a potentially effective tool for getting concierges at the 166-hotel chain out from behind their desks. His team had tried and failed at that before. Windows-based tablets were too clunky; smartphones were too small. He discussed the iPad with CIO Tom Conophy and CMO Tom Seddon, and they agreed that “this might be a neat way to try again,” Koehler recalls.
For example, Koehler pictured London concierges using the device to deliver directions to sightseers more effectively than drawing on a paper map. “They can pull the map up, move around on the screen-you’re here, go out the front door, take a right, walk down three blocks and look up-there’s Big Ben,” says Koehler. “I thought its interactive nature would make it a more conversational tool.”
First steps: Koehler’s team hatched a plan to deliver 16 iPads to IHG’s marquee properties in New York, Atlanta, London and Hong Kong. Then he rolled the dice and told his developers to use the iTouch software development kit. They took existing Web-based concierge applications and adapted them for hardware they had yet to see.
When the iPad went on sale April 3, Koehler and his team were first in line at the Atlanta’s Apple Store on Peachtree Road. By the end of the day, the iPads were loaded with each hotel’s customized app and ready to ship. Development to deployment took less than a month.
So far, concierges like the device, and guests, who IHG invited to tweet about their reactions, appreciate the enhanced experience, says Conophy. “Technology pilots are a great way to gauge guest appetite for product innovations quickly, easily and cost effectively.”
In a few months, IHG will decide whether to expand the rollout. If some concierges like it but others don’t, “we could do an opt-in program,” Koehler says. He also wants to know whether location makes a difference-is it cooler in New York than in Hong Kong? Meanwhile, Koehler is thinking of more ways to deploy the devices, such as lending them to guests to access newspapers or watch movies by the pool.
What to watch out for: Maps are vital to a concierge. But Koehler says the iPad’s native map application has a clunky interface, so concierges are currently using Web-based Google Maps instead. Koehler hopes to find a better way to use the map app.
Read more about consumer in CIO’s Consumer Drilldown.

Thursday, 22 April 2010

Apple's iPad war on Adobe and Flash (Guardian Article)

Why is Adobe's globally popular Flash program not supported by Apple's new iPad?

http://www.guardian.co.uk/profile/johnnaughton


Last week's announcement by Apple that the UK launch of the iPad will be delayed by a month was the headline news for consumers, but for geeks a more significant development came on Thursday with some changes in the 21,000-word "agreement" that you have to sign if you are going to develop applications for Apple's iDevices.

Section 3.3.1 of the document stipulates that "Applications must be originally written in Objective-C, C, C++, or JavaScript as executed by the iPhone OS WebKit engine, and only code written in C, C++ and Objective-C may compile and directly link against the documented APIs (eg, applications that link to documented APIs through an intermediary translation or compatibility layer or tool are prohibited)."

Incomprehensible, eh? An API is an application programming interface – ie the protocol that programmers must follow if their software is to work with the iDevice. The really interesting clause, though, is the one enclosed in brackets. Translated into English it reads: screw you, Adobe!

Some background may help here. Adobe makes a lot of influential software – the Photoshop image-processing program, for example; and Acrobat, the program that enables people to create and read PDF files. Adobe also sells Flash, a multimedia platform that has become the de facto standard way to add animation and interactivity to web pages; currently about three-quarters of all online video material is encoded in Flash format.

When the iPhone launched, many consumers were puzzled by the fact that it wouldn't play Flash video. When pressed about this, Steve Jobs claimed testily that the rationale was technical: Flash was "buggy" and allegedly the most common cause of crashes in Apple's Safari browser; and it hogs processor time. If true, these would be reasonable objections: operational stability is far more important for a phone than it is for a PC; and processor power on phones is pretty limited.

Naturally, Adobe disputed the slurs on its product, but – on the (plausible) assumption that Steve Jobs wasn't going to change his mind – set about devising a workaround. On Monday, Shantanu Narayen, Adobe's CEO, launched the latest (fifth) version of the company's Creative Suite – its toolbox for creating multimedia products. "The Adobe CS5", burbled Narayen, "is a phenomenal release which enables you, our customers, to create without boundaries while speeding the creative process from concept to execution. In addition to providing great design tools we also focused on helping you to achieve maximum impact by reaching the broadest number of customers possible." Tucked away in CS5 is a new tool, a Packager for iPhone, which is effectively a program for converting Flash applications into something that will run on the iPhone.

Which is precisely what Apple set out to exclude four days later. The Adobe Packager is what Apple calls "an intermediary translation or compatibility layer or tool". It'd be tempting to see this as just petty vindictiveness, but in fact it's a declaration of war. Steve Jobs sees Flash's near-dominance in the online animation and interactivity sphere as a strategic threat. If Flash continues to spread, then, in the end, Apple will find itself at the mercy of Adobe's development priorities and strategy. And Steve Jobs didn't get where he is today by being dependent on anyone.

There's a lot at stake here, and it's not at all clear how things will pan out. In one scenario, Apple's rebuff of Adobe's new tool will be seen as hubristic folly. As one expert, Dominique Jodoin, put it: "1.2 billion mobile phones are Flash-capable; 70% of online gaming sites run Flash; 98% of internet-enabled desktops use it; 85% of top 100 websites use Flash; it's the No 1 platform for video on the web – 75% of all videos use Flash (including Hulu, Disney and YouTube); 2-3 million person Flash developers community; 90% of creative professionals have Adobe software on their desktops. With numbers and penetration rates like that, the better question is, why wouldn't I choose to support this technology?"

On the other hand, Jean-Louis Gassée (a former Apple executive) proposes a simple thought-experiment: "By the end of 2010, there will be more than 100 million iPhone OS devices (iPod Touch, iPhone, iPad). You're the webmeister at an important content site. The boss comes in and asks you why you're not supporting the iPhone OS devices. 'Our stuff is all Flash-based, chief, those guys don't run Flash'. You're about to become the ex-webmeister. The boss, a really patient sort, asks you to 'think different' about all these 'noncompliant' customers, each of whom has an iTunes account backed by a credit card, and has developed the habit (encouraged by Apple) of paying for content. So, one more time, with feeling: what's your answer?"

I wish I knew.

Original Article - UK Guardian

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iPhone OS 4.0: The Enterprise Mobility Perspective

So the day many of us have been waiting for is upon us. Apple just announced iPhone OS 4.0.

Having just finished watching the presentation on a couple of different web sites, I came away with some mixed feelings. As usual, details were rather light on the topics that mattered to me most (the enterprise mobility perspective), to focus instead on the things that Apple understands best – consumer desire.

There were some interesting side statistics that came out.

* About 450,000 iPads have been sold to date. That’s pretty impressive for something that is so new. It certainly doesn’t match the iPhone numbers, but let’s not forget that the Tablet PC is a “new” concept for the consumer.
* Speaking of the iPhone, over 50 MILLION have been sold thus far. All you can say to that is WOW.
* The App Store has over 185,000 apps on it. No count on how many are actually useful ;-)
* The mobile web. 64% of mobile web traffic takes place on the iPhone. No wonder AT&T has gotten so much bad press in the last 12 months around its network

Now onto the 4th iteration of the OS. First off, it definitely takes visual cues from the iPad. This is not at all surprising, and is in fact very logical in terms of providing a consistent user experience. There are also 1,500 new APIs that are being made available to developers. For the most part, they will fall under seven “Tentpoles:”

Tentpole #1 – Multitasking

Hallelujah! Funny how last March, the folks at Apple were telling us that multitasking was bad for the consumer. We in the enterprise have been waiting for this since the very advent of the iPhone. Interestingly these services are being provided as APIs. The Multitasking Services include:

1. Background Audio – OK, so you can now play audio in the background. Unless we’re talking about audio tutorials, I’m not sure how this is relevant to the enterprise.
2. VoIP – The fact that the new OS can support VoIP in a multitasking fashion is huge. Not surprisingly, Apple showed off the Skype application, but I can think of just a couple of companies (you know…like Cisco, Avaya, Microsoft, Siemens, IBM, just to name a few) that just may get excited at how this can now make Mobile UC on the iPhone real.
3. Background Location – Again, this will have huge potential. The easiest one that came to mind was for contextual wireless expense management. Imagine where you have an IT policy that has been set up by your company that prevents data roaming based upon your GPS locator. This is not new for other platforms, but does bring the iPhone up to par in this context.
4. Push Notifications - This was touched upon so lightly because there wasn’t anything new here really.
5. Local Notifications – The biggest deal I got from this was that it will no longer need to put a strain on the Apple servers (not that they can’t afford to buy a bunch of servers). I’m not sure yet how that will impact users.
6. Task Completion – This has some good potential in my opinion for the field/fleet service sector. Imagine as an insurance adjuster being able to take a picture of the claim, start the upload process and continue filling out the rest of your forms. That’s a nice time saver, I guess.
7. Fast App Switching – What…Versus slow app switching?

What wasn’t touched upon was multi-THREADING. Will applications be able to fully interact with each other? That could eventually pose a problem with application compatibility, or worse viruses and malware. My sense is we’ll all have to keep a close eye on that.

Tentpole #2 -Folders

All I can say is, it’s about the hell time. However the demo does not go into any details on how folders will play out for files vs. applications.

Tentpole #3 – Enhanced eMail

1. More than one Exchange account - This is very nice, although I can think of another company that had done so about a year ago.
2. Threaded conversations – OK, again, nice to have, but nothing earth shattering
3. Fast account switching – See point #2 above
4. Open attachments with applications – Now this has potential. I’m thinking about how productivity application companies such as QuickOffice can certainly use this kind of functionality to their advantage. You have to wonder if there will ever be a Microsoft Office available for the iPhone (doubt it).

Tentpole #4 – iBooks

I must admit to you that I’m not an avid reader of books. Sometimes, I’ll go back and read a classic that I haven’t looked at since my university days, but beyond that, I read enough during the day. When I want to relax and read, then I go open my beloved Economist magazine.

But now, onto the good stuff…..

Tentpole #5 – Enterprise Features

And at 10:43, some words I have been waiting to hear for ages:

1. Even better data protection – Well, frankly that’s not hard to say
2. Mobile device management – No details provided
3. Wireless app distribution – Again, little to now details
4. Multiple exchange accounts (we talked about this earlier)
5. Exchange Server 2010 - OK, this is good, but will the new OS support more of the built-in policies? The challenge though comes from Point #4. If you have more than one Exchange account, which one governs the device?
6. SSL VPN support – Uhm….OK. I’m not a security expert.

But at 10:46 they were on to the next Tentpole. Three whopping minutes spent on Enterprise features. Not surprising in one respect given the audience, but to have just glossed over such important topics makes me wonder how deep the improvements are actually going to be. Now mind you, I have heard that some of the data protection improvements are very large improvements, but I can’t speak to those yet.
Tentpole #6 – Game Center

I am behind the times and don’t know anything about games since the days of “Up, Up, Down, Down, Left, Right, Left, Right, B, A, B, A, START” (kudos to you if you know what I am referring to)
Tentpole #7 – iAd

We all knew it was coming. The Toy Story 3 and Michael Jordan demos were rather impressive. I’ll admit that I also liked the not so thinly veiled dig to Adobe with the comment on it all being done in HTML5. While I am not a fan of mobile advertising, I do see a very interesting opportunity for B2C applications…or perhaps even B2B2C applications coming down the pike.

The Target example is very much along the lines of what I was thinking. Imagine being able to create your own application that will then be able to sense your location, as well as the current inventories you have in your stores and provide you advertisements or mobile coupons on the fly.
Availability

Not surprisingly, this will be available in the summer. And at 11:02 am PDT, my device became all but obsolete….especially in the enterprise. How do you ask? The iPhone 3G will not support multitasking. I’m not sure I understand what hardware specifications are different in 3GS and 3G that would prevent it (I guess it’s not powerful enough). Candidly, this feels more like a way to get people and their companies to go spend money on new devices…maybe even a iPhone 4G should that be announced soon.

So all in all a mixed bag. There are some certainly welcome additions to the iPhone OS by throwing out so many buzzwords in the three minutes that made up Tentpole #5. However, with all things, the devil is in the details and I am sure we’ll learn more soon enough.

Don't forget, if you need to manage a large scale trial or deployment of iPhone or iPad, www.mobileiron.co.uk can assist in the provisioning, security and ongoing management of your estate as well as supporting other Smartphones such as Blackberry, Windows Mobile, Symbian, PalmPre & Android.

Are you excited about iPhone OS 4.0? Sound off in the comments.

Original Article - http://theemf.org/2010/04/08/iphone-os-4-0-the-enterprise-mobility-perspective/

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Thursday, 15 April 2010

Apple IPad, Other Tablets Seen Driving SaaS, Cloud Storage

Cloud storage services are likely to benefit from the popularity of tablets like the iPad, both because the devices come with limited onboard storage and because consumers will demand ubiquitous access to data no matter what mobile device they're using at the time.

The rapid spread of tablet devices like the Apple iPad and HP Slate could prove to be a boon to providers of online storage services as users seek ubiquitous data access and synchronization across multiple mobile platforms for devices that don't have much internal storage capacity.

The flexibility that comes with cloud storage "is not just a nice thing to have but a necessity when you're dealing with storage-limited devices," said Avi Greengart, a consumer devices analyst at research firm Current Analysis in Sterling, Va. "If you have a device based on flash memory, you don't want to sync everything."

Most of the mobile tablet devices today use NAND flash technology to offer limited memory capacity, typically 64GB or less.

For example, iPads are available with 16GB, 32GB, or 64GB flash drives. And Hewlett-Packard Co. (HPQ) this week disclosed that its upcoming Slate tablet computers will be available later this year with either 32GB or 64GB flash drives.

Greengart said that he expects that future tablet computers are also unlikely to offer the high storage capacities available in netbook and desktop computers, since they will be built more to consume data than to create it.

Tablet users can choose from several providers of cloud-based storage, including Box.net , Live Mesh , JungleDisk , DropBox and SkyDrive . In addition to offering online storage services, some of those vendors let users synchronize folders and files between multiple devices.

Adam Couture, an analyst at Gartner Inc. (IT), agreed that growing use of tablet devices could lead to significant growth of the storage services market.

"These services to date have been used by people with notebook computers and PCs that [also] have hefty hard drives," Couture said. Cloud products could become the primary storage option for users of tablet devices, he added.

"Even to use the apps on a BlackBerry, you've got to buy incremental memory. Wouldn't it be nice instead of doing that if you could use some drive in the sky for incremental memory? I can see the world going there," Couture said.

Cloud-based storage services "have been there for a very long time, but the introduction of the iPad is making everything old new again. We're looking at it in new terms," Couture said. "It means you're not going to be synchronizing your data at cross purposes now that you can access that cloud in the sky, it doesn't matter what device you're using because you're always going to have the right file ... and you're just going to access it from different devices."

More - http://www.cio.com/article/590577/Apple_IPad_Other_Tablets_Seen_Driving_SaaS_Cloud_Storage?page=2&taxonomyId=3024

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Tuesday, 13 April 2010

RipCode Enables Clientless Adobe Flash Video on Apple iPad

RipCode, Inc., the leader in transactional transcoding, announced today its newest product, the TransAct Transcoder V6 can intercept Adobe Flash-based file or live video requests and convert them to a container, video codec, and audio codec accepted by Apple Inc.'s new iPad - all transparently to the end user device and without the need for any pre-transcoding or device-based client.

The iPad is poised to further accelerate and expand the mobile video device market just as the iPhone has over the last several years. However, one of its noted shortcomings has been Apple's lack of support for Flash video playback, given the dominant position of Flash in professionally generated entertainment, sports and news content. HTML5 has been purported to address this dilemma by introducing Apple device applications that are simply 'thin clients' communicating back to a web site hosting and subsequently delivering Flash files without a device-based player, but HTML5 is not yet widely adopted. RipCode's Transactional Transcoding platform enables an alternate and immediate solution to this issue, opening up video content to users without requiring the content hoster to move to HTML5 or pre-transcode entire video libraries from Flash to an iPad-accepted container format. By transcoding the content 'in the cloud', it is essentially analogous to a network-based Flash to MP4 or MPEG-TS video adaption layer.

"Transcoding is an integral part of any volume-based video preparation and delivery infrastructure. With new codecs, devices, resolutions, delivery protocols, rights management controls, and monetization needs constantly evolving the video delivery landscape, this space will continue to churn for many years," stated Brendon Mills, CEO of RipCode. "The 'Flash on iPad' dilemma is really just the latest in a long line of speed bumps on the road towards 'any-content, any-time, any-place, any-device' that we all desire. Fortunately, our technology removes this barrier in a way that is attractive to content hosters, a key device manufacturer, a key video player provider, and the end user alike."

RipCode's V6 transcoding appliance is equipped with industry-leading transcoding flexibility (file-to-file, file-to-stream, stream-to-stream, stream-to-file, and RipCode's On-Demand Transcoding), codec and container flexibility, concurrency, video processing functions, and resolutions ranging from QVGA to 1080i/p. Further, the V6 supports a rich suite of integrated video delivery options including QuickTime, MP4 Progressive Download, Apple's MPEG-TS Adaptive Progressive Download for file-based and live content, Microsoft Smooth Streaming, and RTSP. It is easily integrated - as hardware or software - into any content hosting/delivery operation given its Linux/Intel processing core. Working in conjunction with RipCode's Commander and Detector, content requests from an iPad is automatically detected, which launches an intelligent content transcoding workflow that re-encodes a Flash file to one of the aforementioned iPad-accepted formats, and then delivers either via MP4 Progressive Download or Apple's MPEG-TS Adaptive Progressive Download.

RipCode will be demonstrating this capability for both live and video on demand applications at NAB 2010 this week in Las Vegas. Please access http://www.ripcode.com/nab/ to arrange an appointment to visit our suite at the Hilton, adjacent to the Las Vegas Convention Center.

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